Privacy Policy

Reclaim Surplus Pros

PRIVACY POLICY

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Reclaim Surplus Pros (“we,” “us,” or “our”) does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any unrelated purposes.

All SMS opt-in data is kept strictly confidential and is only used to provide our direct services.

INTRODUCTION

This Privacy Policy describes how and why we may collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

• Visit our website: https://reclaimsurpluspros.com/
• Engage with us through forms, communication, or services
• Participate in marketing, sales, or support interactions

If you do not agree with this Privacy Policy, please do not use our Services.

For questions, contact us at:
📧 orlandocamposmail@gmail.com
📞 +1 682-202-2432

SUMMARY OF KEY POINTS

• We do not process sensitive personal information
• We do not receive data from third parties
• We do not sell or share your personal information
• We only use your data to provide and improve our services

1. INFORMATION WE COLLECT

Personal Information

We may collect:

• Name
• Email address
• Phone number
• Physical address
• Payment information (if applicable)
• Communication preferences and opt-in records

Non-Personal Information

We may collect:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and tracking data

Customer Communication Data

• Inquiry records
• Appointment details
• Service history and feedback

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and improve our services
• Communicate with you (appointments, updates, support)
• Process transactions
• Ensure security and fraud prevention
• Maintain records of your preferences and consent

We only process your information when we have a valid legal reason or your consent.

3. SMS MESSAGING & COMPLIANCE

Opt-In Consent

• You will only receive messages if you explicitly opt in
• We maintain records of consent
• We comply with applicable laws (including TCPA)

Opt-Out Instructions

• Reply STOP to unsubscribe
• You will receive confirmation
• No further messages will be sent unless you opt in again

Message Details

• Message frequency varies
• Messages relate only to requested services
• No promotional texts without consent

Support

• Reply HELP for assistance
• Or contact: orlandocamposmail@gmail.com

Carrier Notice

• Message & data rates may apply
• Carriers are not liable for delays

SMS DATA PROTECTION STATEMENT

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We may share information with subcontractors strictly for service support (e.g., customer service), but never SMS consent data.

4. COOKIES & TRACKING TECHNOLOGIES

We may use cookies and similar technologies to:

• Improve website functionality
• Understand user behavior
• Enhance user experience

You can disable cookies in your browser settings.

5. DATA RETENTION

We keep your information only as long as necessary to:

• Provide services
• Comply with legal obligations

After that, your data is securely deleted or anonymized.

6. DATA SECURITY

We implement technical and organizational safeguards to protect your data.

However, no system is 100% secure, and we cannot guarantee absolute security.

7. YOUR PRIVACY RIGHTS

You may:

• Request access to your data
• Request correction or deletion
• Withdraw consent at any time

To exercise your rights, contact:
📧 orlandocamposmail@gmail.com

MARKETING OPT-OUT

You can opt out of communications by:

• Clicking “unsubscribe” in emails
• Replying STOP to SMS
• Contacting us directly

8. DO-NOT-TRACK (DNT)

We currently do not respond to Do-Not-Track browser signals due to lack of a universal standard.

9. U.S. PRIVACY RIGHTS

If you are a resident of states like California, Colorado, or Virginia, you may have additional rights, including:

• Access to your personal data
• Request deletion
• Opt-out of data processing
• Non-discrimination

To make a request, contact us at:
📧 orlandocamposmail@gmail.com

10. INTERNATIONAL PRIVACY RIGHTS

Depending on your location, you may have additional rights under applicable laws (e.g., Australia, New Zealand, South Africa).

You may request access or correction of your personal data at any time.

11. CONTACT US

If you have questions about this Privacy Policy or your data:

Reclaim Surplus Pros
📧 Email: orlandocamposmail@gmail.com
📞 Phone: +1 682-202-2432
🌐 Website: https://reclaimsurpluspros.com/

By using our website and services, you consent to this Privacy Policy.